Electrify America Intermittent Output Drop / Thermal or Supply Instability

Charger starts charging but stops after a few minutes without any error code; vehicle reports 'Charging Stopped by EVSE'.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Overheating internal components causing silent derate, Loose line or neutral connection, Marginal breaker tripping internally, Failing power module

How to Fix / Troubleshooting

Safety first: Repeated unexpected stops may indicate overheating or poor connections.

  • Step 1 – Observe pattern: Note whether stops occur at similar elapsed times or when other household loads switch on.
  • Step 2 – Check breaker temperature: After a stop, carefully feel the breaker face (do not touch bare conductors). Excessive warmth may indicate an overloaded or failing breaker.
  • Step 3 – Inspect terminations (power OFF): Open the charger and verify all line and output terminals are tight and show no signs of arcing.
  • Step 4 – Reduce current: Lower the maximum current setting and see if the problem disappears. If so, suspect thermal or supply limitations.
  • Step 5 – Technician diagnostics: A technician should check for voltage sag under load and inspect the power module for signs of overheating or damage.
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Repair Difficulty

Medium 3/5

Required Part

Power Module or Branch Circuit Breaker
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