Charger reports 'vehicle connected' but never transitions to 'charging' even when start is pressed.

Safety first: No need to open the unit initially; focus on controls and configuration.

• Step 1 – Try local start: Use the physical start button on the "Electrify Home" charger instead of the app.
• Step 2 – Check access control: Disable RFID or user authorization features temporarily to allow open access and test.
• Step 3 – App relogin: Log out and back into the Electrify Home app, then retry starting a session.
• Step 4 – Power cycle: Turn the breaker OFF for 2 minutes, then ON to clear any stuck state.
• Step 5 – UI button test: If the physical button never responds, the UI board may be faulty and require replacement.