Display shows E08 and charger will not start; often occurs after a lightning storm or power surge.

Safety first: High voltage components may be damaged. Turn off the breaker and do not attempt to bypass surge protection.

• Step 1 – Power reset: Turn the breaker OFF for 10 minutes to allow internal protection circuits to reset, then turn ON and test.
• Step 2 – Inspect for visible damage: With power OFF and cover removed, look for burnt components, cracked MOV discs, or charred areas on the power module or main control board.
• Step 3 – Check supply wiring: Have a qualified electrician verify that line, neutral (if used), and ground are correctly wired and that there is no overvoltage condition on the service.
• Step 4 – Whole‑home surge protection: If surges are frequent, consider installing a panel‑mounted surge protector to protect the "Electrify Home" charger and other appliances.
• Step 5 – Replace damaged boards: If any surge components are visibly damaged or E08 persists, the power module or main control board must be replaced by a qualified technician.