Enel X Inaccurate Metering / Sensing

Charger reports incorrect energy usage or current values in the Enel X app compared to the vehicle or an external meter.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misconfigured current rating, Faulty internal energy meter, Loose CT or shunt connections, Firmware calibration error

How to Fix / Troubleshooting

Safety: Metering errors are not directly hazardous but can indicate sensor issues.

  • Step 1 – Verify settings: In the app, confirm that the maximum current and supply type match the installation.
  • Step 2 – Compare readings: Compare charger readings with a known‑accurate external meter over a full session.
  • Step 3 – Internal check: With power OFF, inspect the internal energy meter module and current sensors for loose connections.
  • Step 4 – Firmware update: Update firmware to apply any metering calibration fixes.
  • Resolution: Replace the internal energy meter module or current sensor if inaccuracies persist.
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Repair Difficulty

Medium 3/5

Required Part

Internal Energy Meter Module
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