Enel X
Overheating Connector / Cable
Charger’s connector or cable becomes very hot during charging, sometimes causing charging to slow down or stop.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or oxidized connector contacts, Undersized or damaged cable, Loose internal output terminals, High ambient temperature and poor ventilation
How to Fix / Troubleshooting
Safety: Overheated connectors can melt and cause fire. Turn OFF power and discontinue use if you see discoloration or smell burning.
- Step 1 – Visual inspection: Look for browning, melting, or deformation on the connector and cable near the handle.
- Step 2 – Internal terminal check: With power OFF, open the charger and tighten the output terminals from the contactor to the cable. Loose screws cause heating.
- Step 3 – Reduce current: Temporarily lower the maximum current in the Enel X app (e.g., from 32 A to 24 A) and see if heating improves.
- Step 4 – Replace components: Replace any discolored or damaged charge cable and connector assembly. If internal terminals or contactor show heat damage, replace the main contactor as well.
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Repair Difficulty
Medium
3/5
Required Part
Charge Cable and Connector Assembly
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