Charger frequently disconnects from Wi-Fi or drops offline in the app, but local charging continues.

Note: Charging is usually unaffected; this impacts monitoring.

• Improve signal: Move your Wi-Fi router closer, add a mesh node, or use a Wi-Fi extender near the charger.
• Change Wi-Fi channel: Log into your router and select a less congested channel.
• Check antenna (if external): Ensure any external Wi-Fi antenna on the charger is firmly attached and undamaged.
• Reduce interference: Keep the charger away from large metal objects or appliances that can block signal.
• If dropouts persist: The Wi-Fi module may be overheating or failing; a technician can replace the communication board.