EO charger intermittently stops charging mid‑session without any visible error code; charging resumes if unplugged and replugged.

Safety first: Intermittent faults can be heat‑related. If you notice excessive warmth on the enclosure, isolate power and allow it to cool.

• Monitor pattern: Note whether interruptions occur at similar times (e.g., after 30–60 minutes) or at high current levels; this can indicate thermal issues.
• Check cable and plug: Inspect the tethered cable or socket and plug for damage or excessive heat during charging. Replace any discolored or deformed components.
• Inspect internal terminations: With power off, tighten all control and power terminals, especially those on the contactor and PCB.
• Update firmware: Use the EO app to ensure the charger is running the latest firmware, which may address known intermittent issues.
• Contact EO support: If the problem persists, log timestamps and conditions of failures and share them with EO support; a PCB or contactor replacement may be required.