EO charger’s Wi‑Fi or Ethernet connection frequently drops, causing remote control and monitoring to fail.

Safety first: Network work is low‑risk electrically, but avoid opening the charger while energized unless necessary.

• Check signal strength: Use a smartphone near the charger to assess Wi‑Fi strength. If weak, move the router or add a Wi‑Fi extender.
• Use wired connection if possible: If the EO model supports Ethernet, run a shielded cable from the router to the charger for more reliable connectivity.
• Inspect cables and connectors: Ensure Ethernet plugs click firmly into place and that cables are not kinked or crushed.
• Reduce interference: Keep high‑power RF devices (e.g., microwave ovens, cordless phones) away from the router and charger if possible.
• Replace communication module: If drops persist despite a strong, stable network, the EO communication module may be failing and require replacement.