EO Charging RFID Reader Degradation / Configuration Loss

RFID cards or fobs that used to work with the EO charger are no longer recognized.

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Possible Causes

RFID antenna damage, Reader module aging or failure, Lost or corrupted user database, Recent configuration change disabling RFID

How to Fix / Troubleshooting

Safety first: Standard low‑voltage precautions apply when accessing the RFID module.

  • Check app settings: Verify in the EO app or portal that RFID authentication is still enabled and that your cards are listed as authorized.
  • Re‑enroll cards: Delete and re‑add the RFID cards in the management interface, then test again.
  • Inspect reader and antenna: With power off, check that the RFID antenna is securely connected and not physically damaged.
  • Test with a new card: Try enrolling and using a new RFID card to determine whether the issue is with the reader or the existing cards.
  • Replace RFID module: If no cards are recognized and configuration is correct, replace the RFID reader module.
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Repair Difficulty

Easy 2/5

Required Part

RFID reader module
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