Charger shows E013; charging stops; often associated with communication‑enabled models (e.g., EVBox Elvi, EVBox Pulsar‑type).

Safety: Do not attempt to modify vehicle connectors. Focus on charger‑side checks.

• Reconnect firmly: Unplug the connector from the vehicle, wait 10 seconds, and plug it back in firmly until fully latched.
• Inspect connector pins: Look for dirt, oxidation, or mechanical damage on the Type 2 pins. Clean gently with a dry cloth.
• Test with another EV: If E013 only occurs with one vehicle, the issue may be with that vehicle's inlet or onboard charger.
• Check cable strain relief: Ensure the cable is not under tension or twisted during charging, which can stress internal conductors.
• If E013 occurs with multiple vehicles: The control pilot circuitry or cable assembly in the EVBox may be failing. Arrange for cable or main board replacement.