E015
EVBox
Connector Locking Mechanism Fault (Socketed Models)
Charger shows E015; LEDs may indicate a lock error; connector cannot be locked or unlocked.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Jammed mechanical lock pin in Type 2 socket, Failed lock actuator motor, Broken lock position sensor, Foreign object in socket locking channel
How to Fix / Troubleshooting
Safety: Do not force the connector out of the socket with tools; this can damage the socket and vehicle inlet.
- Power down: Turn off the charger at the breaker to ensure the lock is de‑energized.
- Inspect socket: Use a flashlight to look into the Type 2 socket for debris, ice, or foreign objects around the locking pin area. Carefully remove any visible debris with non‑metallic tools.
- Gently wiggle connector: With power still off, gently rock the connector while pulling straight out. Do not twist excessively.
- Restore power and test lock: Turn power back on and start a session to see if the lock engages and releases normally.
- If E015 persists: The lock actuator or position sensor is likely faulty. Replace the Type 2 socket/lock assembly according to EVBox service instructions.
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Repair Difficulty
Hard
4/5
Required Part
EVBox Type 2 Socket Lock Assembly
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