Charger shows E019; app indicates Wi‑Fi or Ethernet module error; remote services unavailable.

Note: Network faults typically do not prevent local charging but affect monitoring and smart features.

• Check router and internet: Verify that your home network and internet connection are working and that the EVBox is within Wi‑Fi range.
• Reconfigure network: Use the EVBox app to forget and re‑add the Wi‑Fi network or check Ethernet cable connections.
• Power cycle: Turn the charger off for 1 minute and back on to reset the network module.
• Inspect module (qualified): With power off, open the unit and locate the network module (Wi‑Fi/Ethernet board). Ensure it is firmly seated and that any antenna cables are intact.
• Module replacement: If E019 persists and other devices work fine on the same network, replace the network interface module or main board as specified by EVBox.