Charger emits a burning smell or visible smoke during or after charging
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Immediately stop charging, unplug the vehicle if safe, and turn OFF the breaker. If you see flames or heavy smoke, call emergency services.
- Do not restart: Do not attempt to power the EVgo charger back on until it has been inspected.
- Visual inspection: Once cooled and with power OFF, look for burn marks on the enclosure, cable, and connector.
- Document the issue: Take photos of any visible damage for your records and for the technician.
Contact an EVgo‑authorized service provider immediately. The charger will likely require replacement of the power module, contactor, or entire unit depending on damage.
Repair Difficulty
Required Part
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