Charger shows E04 and will not charge; often occurs during hot weather or long sessions
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn OFF power at the breaker before moving or cleaning around the charger. Surfaces may be hot.
- Check ventilation: Ensure there is adequate clearance around the EVgo home charger (per installation manual, typically at least several inches on all sides). Remove any objects blocking vents or louvers.
- Clean air paths: With power OFF, use a vacuum with a brush attachment to gently remove dust from intake and exhaust vents. Do not spray liquids or compressed air directly into the unit.
- Ambient temperature: If the charger is installed in a closed garage or small enclosure, measure the temperature during charging. If it exceeds the specified operating range, improve ventilation or provide shading.
- Power-cycle: After cooling for 30–60 minutes, turn the breaker OFF for 2 minutes, then ON and attempt a short charge session. Monitor the display for E04.
If E04 recurs quickly, the internal fan or temperature sensor may be defective. An EVgo‑authorized technician should open the unit, test the cooling fan operation, and replace the fan assembly or temperature sensor harness as needed.
Repair Difficulty
Required Part
We may earn a commission from links on this page.