EVgo
Cable Insulation Damage
Visible cracks, cuts, or abrasions on the EVgo charging cable jacket
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Mechanical abrasion from sharp edges, UV degradation on outdoor installations, Vehicle driving over cable, Animal chewing
How to Fix / Troubleshooting
Safety first: Immediately stop using the charger and turn OFF the breaker. Damaged insulation can expose live conductors.
- Do not tape over: Do not attempt to repair the EVgo cable with tape or sealant; this is unsafe.
- Inspect extent of damage: Note the location and length of damaged sections for the technician.
- Prevent recurrence: Use a cable hanger or management system to keep the cable off the ground and away from vehicle tires.
Contact an EVgo‑authorized technician to replace the entire cable and handle assembly.
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Repair Difficulty
Medium
3/5
Required Part
EVgo J1772 Charge Cable and Handle Assembly
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