E19
EvoCharge Real-Time Clock (RTC) / Timekeeping Fault

E19 displayed; charger indicates internal clock or scheduling error.

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Possible Causes

Depleted RTC backup battery (if used), Firmware bug affecting timekeeping, Failed RTC chip on control board, Power interruptions without proper shutdown

How to Fix / Troubleshooting

Safety first: Most steps are low-voltage; opening the unit still requires power OFF.

  • 1. Reset date and time: Using the EvoCharge interface, manually set the correct date and time. Save and reboot the charger.
  • 2. Disable schedules temporarily: Turn off any scheduled charging or load management features to see if E19 clears.
  • 3. Firmware update: Install the latest EvoCharge firmware, which may include fixes for RTC issues.
  • 4. Inspect RTC battery (if present): With power OFF, open the unit and look for a coin-cell battery on the control board. If voltage is low, replace it with the same type, observing polarity.
  • 5. Control board replacement: If the RTC chip itself has failed, the entire control board may need replacement.

Until resolved, avoid relying on scheduled charging; use manual start/stop instead.

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Repair Difficulty

Easy 2/5

Required Part

Main Control Board (RTC Section)
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