RFID cards or fobs are not recognized; charger stays locked even with known-good tags.

Safety first: Access control troubleshooting can be done with power ON; open the unit only with power OFF.

• 1. Test multiple tags: Try several RFID cards/fobs that are known to be enrolled. If none work, suspect the reader.
• 2. Remove obstructions: Ensure no metal objects or covers are placed directly over the RFID reader area on the front panel.
• 3. Check configuration: Use the EvoCharge management interface to confirm that RFID mode is enabled and that your tags are still listed.
• 4. Inspect reader and antenna (power OFF): Open the unit and verify that the RFID antenna and reader PCB are securely mounted and connected.
• 5. Replace RFID module: If wiring and configuration are correct but tags are not read, replace the RFID reader module.

As a temporary workaround, you may be able to switch the charger to open-access mode if supported.