FLO No AC Supply / Input Power Loss

Charger has no power at all; LEDs are off and it does not respond to the app.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Tripped breaker in main panel, Loose line connections at charger input, Blown internal fuse on control board, Failed internal low-voltage power supply

How to Fix / Troubleshooting

Safety first: Only a qualified person should open the electrical panel. Turn OFF the main breaker if you are unsure.

  • Check the breaker: Locate the dedicated breaker for the FLO charger and verify it is in the ON position. If tripped, reset once. If it trips again immediately, do not force it—call an electrician.
  • Verify outlet (if plug-in model): Test the receptacle with another high-power appliance or a voltage tester to confirm power is present.
  • Inspect visible wiring: Look for obvious damage to the conduit or cable feeding the charger.
  • Technician steps: With power OFF, a technician should open the charger, check the input terminal block, internal fuses, and the low-voltage power supply module on the main board. Replace any blown fuses only after identifying and correcting the root cause.
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Repair Difficulty

Medium 3/5

Required Part

Low-Voltage Power Supply Module
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