FLO
Energy Measurement Inaccuracy
Charger’s energy usage reported in the FLO app seems inaccurate compared to the home’s utility meter.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Mis-calibrated internal energy meter, Firmware bug in reporting, Partial sessions not logged correctly, Shared circuit with other loads (if not dedicated)
How to Fix / Troubleshooting
Safety first: This is a metering accuracy issue, not typically a safety concern.
- Confirm dedicated circuit: Ensure the FLO charger is on a dedicated circuit so that only EV charging is measured.
- Compare over time: Track charger-reported kWh and utility meter readings over several days to identify consistent discrepancies.
- Update firmware: Check for firmware updates that may address metering accuracy.
- Technician calibration: A technician may need to test and, if supported, recalibrate or replace the internal energy meter module.
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Repair Difficulty
Medium
3/5
Required Part
Internal Energy Meter Module
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