Charger’s RFID reader does not detect cards or fobs, preventing session start on access-controlled units.

Safety first: RFID issues do not affect electrical safety, but do not open the unit with power ON.

• Test multiple cards: Try more than one authorized RFID card or fob to rule out a single bad card.
• Check orientation and distance: Hold the card flat against the reader area for a few seconds; some readers are sensitive to orientation.
• Verify access settings: In the FLO app or portal, confirm that RFID access is enabled and that the card IDs are correctly registered.
• Technician inspection: A technician should open the unit, check the RFID reader module and its harness, and test for proper operation.
• Replace reader: If the module is defective, replace the RFID reader assembly.