Charger indicates E16 / ‘Wi-Fi Error’ or ‘Network Module Fault’; remote monitoring and app control fail.

Safety first: Network faults do not affect electrical safety, but do not open the charger with power ON.

• Check router and internet: Verify your home Wi-Fi is working and that other devices can connect.
• Signal strength: If the charger is far from the router or behind thick walls, consider moving the router, adding a Wi-Fi extender, or using Ethernet (if supported).
• Reconfigure Wi-Fi: Use the FLO app to forget and re-add the charger to your network, following FLO’s pairing instructions.
• Power-cycle: Turn OFF the breaker for 2 minutes, then ON, and retry connection.
• If E16 persists: The internal Wi-Fi / communication module or its antenna may be defective. A technician can open the unit, reseat or replace the module and antenna.