Charger starts charging but frequently stops and restarts without any error code; vehicle may show ‘Charging Interrupted’.

Safety first: Avoid tripping over the cable; keep the area clear.

• 1. Secure connection: Plug the J1772 handle firmly into the vehicle until it clicks. Ensure the cable is supported and not pulling downward on the connector.
• 2. Inspect latch: Verify that the latch fully engages and is not partially stuck.
• 3. Cable flex test: While charging, gently move the cable near the handle. If charging stops when the cable is flexed, the internal conductors may be broken and the cable should be replaced.
• 4. Try another vehicle: If the issue only occurs with one vehicle, the vehicle’s inlet may be worn and require service.