Ford Connected Charge Station will not start charging; vehicle shows ‘Charging Station Error’ and charger display shows E001.

Safety first: Turn OFF the dedicated breaker to the Ford EV charger before touching wiring or opening any covers. Verify power is off with a non-contact voltage tester.

Step-by-step:

• 1. Power-cycle the system: Turn the charger’s breaker OFF for 2 minutes, then back ON. Reconnect the J1772 connector to the vehicle and check if E001 clears.
• 2. Inspect the J1772 handle: Look closely at the pilot pin (smallest pin) and other contacts for corrosion, burning, or bent pins. Clean light oxidation with electrical contact cleaner and a soft brush. Do not use abrasives on the pins.
• 3. Check cable strain and kinks: Follow the Ford charge cable from the wall unit to the handle. Look for crushed sections, severe kinks, or cuts that could damage the pilot conductor. If any damage is visible, stop using the charger and replace the cable assembly.
• 4. Test with another vehicle (if available): If E001 appears with multiple Ford EVs, the fault is likely in the charger. If it only appears with one vehicle, the issue may be in the vehicle’s charge port.
• 5. Internal inspection (advanced users only): With power OFF and cover removed, visually inspect the pilot signal wiring from the control board to the cable gland. Look for loose terminal screws, broken conductors, or discoloration on the control board near the pilot driver circuit. Tighten loose terminals gently.
• 6. When to call a technician: If the cable and connector look good but E001 persists, the control board’s pilot circuit may be defective. Do not attempt board-level repair; contact a qualified EVSE technician or Ford-authorized service to replace the control board or cable assembly.