Charger display shows E004; unit powers up but will not deliver current to the vehicle.

Safety first: Turn OFF the breaker before removing any covers. Overheated components can cause burns.

• 1. Check ambient conditions: Ensure the Ford EV charger is not installed in direct sunlight or in a confined, unventilated space. Ambient temperature should be within the range specified in the installation manual.
• 2. Inspect ventilation: Make sure all vents on the charger enclosure are clear of dust, spider webs, or obstructions. Gently vacuum or brush away debris without forcing anything into the vents.
• 3. Allow cool-down: Leave the charger powered OFF for at least 30 minutes to cool. Then restore power and attempt to charge again.
• 4. Internal inspection (qualified persons only): With power OFF, remove the front cover. Look for signs of overheating: browned circuit boards, melted insulation, or discolored terminals. Verify that all power lugs are tight using an insulated screwdriver and torque to manufacturer specs if available.
• 5. Cooling fan check (if present): When the charger is active, a small internal fan may run. If you never hear the fan, it may have failed and should be replaced.
• 6. If E004 recurs frequently: Contact a professional to test internal temperature sensors and replace the control board or fan assembly as needed. Persistent overheating can lead to permanent damage.