Charger display shows E008; Wi‑Fi indicator may be off and remote control via FordPass fails.

Safety first: Network troubleshooting can be done with power ON, but opening the charger requires turning OFF the breaker.

• 1. Reboot the charger: Turn the breaker OFF for 2 minutes, then ON. Wait for the charger to fully boot and check if E008 clears.
• 2. Check Wi‑Fi network: Ensure your home router is powered and broadcasting. Move any high-power RF devices (microwave, large metal objects) away from the charger if possible.
• 3. Re-pair with FordPass: Follow Ford’s instructions to remove the charger from the app and re-add it. This can clear some communication faults.
• 4. Internal module check (power OFF): Remove the charger cover and locate the communication module (often a small daughterboard or plug-in card). Verify it is fully seated in its connector and that any antenna leads are firmly attached.
• 5. Firmware update: If accessible, use the app or web interface to check for and apply firmware updates once communication is restored.
• 6. Module replacement: If E008 persists and the module is firmly seated, the communication module itself may be defective and should be replaced as a unit by a technician.