E010
Ford
Control Board Boot Failure
Charger shows E010; display may be blank or frozen, and unit is unresponsive to touch or buttons.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted firmware on main control board, Failed microcontroller, Power supply fault on low-voltage side, Surge damage from lightning or utility event
How to Fix / Troubleshooting
Safety first: Turn OFF the breaker before opening the charger. Surge-damaged components may be fragile.
- 1. Hard reset: Turn OFF the breaker for at least 5 minutes to fully discharge internal capacitors. Turn back ON and observe whether the display boots normally.
- 2. Check low-voltage wiring: With power OFF, inspect connectors between the power supply board and the main control board. Reseat any loose ribbon cables or plugs.
- 3. Look for visible damage: Inspect the control board for burn marks, bulging capacitors, or cracked components. If present, the board must be replaced.
- 4. Surge protection: If E010 followed a storm or outage, consider installing a whole-home surge protector or a dedicated surge device for the charger after repair.
- 5. Board replacement: Firmware or microcontroller failures generally require replacement of the entire control board by a qualified technician. Do not attempt chip-level repair.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board
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