E012
Ford Relay/Contactor Coil Drive Fault

Charger shows E012; unit may click repeatedly without starting a charge.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted contactor coil, Failed coil driver transistor on control board, Loose coil wiring harness, Incorrect coil voltage due to power supply fault

How to Fix / Troubleshooting

Safety first: This involves internal high-voltage components. Turn OFF the breaker and verify absence of voltage before opening the charger.

  • 1. Listen for contactor behavior: Repeated rapid clicking or no click at all when starting a charge suggests a coil or driver issue.
  • 2. Inspect coil wiring: With the cover removed and power OFF, locate the main contactor and verify that the small-gauge coil wires are firmly connected.
  • 3. Coil resistance check (technician only): Measure the resistance of the contactor coil. An open circuit or very low resistance indicates a bad coil and the contactor should be replaced.
  • 4. Control board driver: If the coil tests good but E012 persists, the coil driver circuit on the control board is likely faulty and the board must be replaced.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Power Contactor and Coil Driver Circuit
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