E014
Ford Firmware Integrity Error

Charger shows E014 and refuses to start; often after a failed firmware update or power interruption during update.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Interrupted firmware update via FordPass, Corrupted firmware image in flash memory, Incompatible firmware version, Faulty flash memory on control board

How to Fix / Troubleshooting

Safety first: Firmware issues do not usually require opening the charger. Keep power stable during any update attempts.

  • 1. Check FordPass or web interface: See if the charger reports a pending or failed update. If an update is available, follow instructions to retry the update with a stable internet connection.
  • 2. Avoid power interruptions: Do not turn off the breaker or unplug the charger during an update process.
  • 3. Hard reset: Turn OFF the breaker for 5 minutes, then ON, and see if the charger recovers.
  • 4. Contact support: If E014 persists, Ford or the charger manufacturer may need to push a recovery firmware or replace the control board. Do not attempt to load unofficial firmware.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board Firmware
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