Charger cannot connect to the Garo app locally (Bluetooth) even though it is powered.

Safety first: Wireless troubleshooting does not require opening the unit; do not open unless necessary.

• Proximity: Stand within a few meters of the charger with a clear line of sight.
• Restart app and charger: Close and reopen the Garo app, then power cycle the charger.
• Check settings: If you can access the charger via another method (e.g., web), verify that Bluetooth/Wi‑Fi is enabled.
• Inspect antenna (if accessible): With power OFF, open the unit and ensure any antenna leads are securely connected to the wireless module.
• Module replacement: Persistent failure suggests a defective wireless module that should be replaced.