Charger frequently loses connection to cloud services but continues to charge locally.

Safety first: No internal electrical work is required for basic network checks.

• Check internet: Verify that other devices on the same network have stable internet access.
• Router settings: Ensure that the router is not blocking outbound connections required by Garo cloud services.
• Improve signal: For Wi‑Fi, move the router closer or add an extender. For Ethernet, check cable quality.
• Firmware update: Update the charger to the latest firmware version to benefit from connectivity fixes.
• Replace communication module: If all network infrastructure is sound but dropouts persist, the internal communication module may need replacement.