General Motors
Reduced Output Current / Derating
GM EV home charger appears to charge at a lower rate than expected; vehicle shows fewer kW than the charger’s rated output.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Charger current limit set below maximum in GM app, Utility demand‑response limiting output, Thermal derating due to high internal temperature, Faulty current sensor misreporting load
How to Fix / Troubleshooting
Steps:
- Check settings: In the GM app or charger interface, confirm the maximum current is set to the desired level and appropriate for your circuit.
- Check vehicle settings: Some GM EVs allow limiting charge current; ensure the vehicle is not set to a reduced rate.
- Monitor temperature: If the charger is hot, try reducing ambient temperature or improving ventilation.
- Utility programs: If enrolled in a utility program, check whether active events are limiting charging speed.
If the charger consistently delivers less current than configured and no external limits apply, internal sensing or control may be faulty. Professional diagnosis of the GM power module and sensors is recommended.
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Repair Difficulty
Medium
3/5
Required Part
GM Output Current Control / Sensor Assembly
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