How to Fix / Troubleshooting

Safety: De-energize the charger before tightening any terminals.

Inspect and tighten terminals: Open the charger and re-torque all supply and output terminals to specification.
Check cable flexing: During a charge, gently move the cable near both ends. If charging drops when flexed, replace the cable assembly.
Monitor temperature: Use the app to watch internal temperature. If it spikes before dropouts, reduce current and improve ventilation.
Clean vehicle inlet: Inspect the car’s inlet for dirt or corrosion. Clean with appropriate contact cleaner and ensure the plug seats fully.

Charger intermittently stops charging without any error code; session resumes after unplugging and reconnecting.

Possible Causes