go-e Arcing at Vehicle Connector

Visible arcing or sparking when plugging or unplugging the Type 2 connector from the vehicle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Welded or slow-opening internal relay, Incorrect sequencing of CP signal and power contacts, Damaged or contaminated Type 2 pins, Vehicle inlet fault

How to Fix / Troubleshooting

Warning: Stop using the charger immediately if you observe arcing. Risk of fire and damage to EV.

  • Inspect connector: Examine the Type 2 plug and vehicle inlet for pitting, burn marks, or melted plastic. Replace damaged connectors.
  • Verify de-energization: With the charger commanded off, use an EVSE tester or multimeter to confirm that no voltage is present at the output pins. If voltage remains, the internal relay is likely welded and must be replaced.
  • Clean contacts: If only light discoloration is present, clean pins with approved contact cleaner and a non-abrasive tool.
  • Service internal relay: Replace the main power relay/contactor module or power board as per go-e instructions.
  • Check vehicle: If arcing persists with other chargers, the EV inlet or onboard charger may be faulty and needs automotive service.
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Repair Difficulty

Professional Required 5/5

Required Part

Type 2 Vehicle Connector / Main Power Relay
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