GoCable
Aged or UV‑Damaged Charge Cable
Charger cable insulation cracked, stiff, or discolored; user concerned about safety.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Prolonged sun exposure, Chemical exposure, Mechanical stress or repeated bending, Low‑temperature embrittlement
How to Fix / Troubleshooting
Safety warning: Damaged insulation can expose live conductors. Do not continue using a visibly compromised cable.
- Inspect entire length: Look for cracks, splits, or exposed conductors along the GoCable cord.
- Check strain reliefs: Ensure the cable is firmly held at the charger housing and connector handle with no pulling or separation.
- Do not tape over damage: Electrical tape is not an acceptable permanent repair for EVSE cables.
- Replace cable: Order and install a new charge cable assembly rated for the charger. This may require opening the unit and terminating the new cable per GoCable instructions.
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Repair Difficulty
Medium
3/5
Required Part
Charge Cable Assembly
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