GoCable
Intermittent Network Connectivity
Wi‑Fi connection unstable or charger frequently drops offline from GoCable app.
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Possible Causes
Weak Wi‑Fi signal at charger location, Interference from other devices, Overheating or failing Wi‑Fi module, Antenna connection loose
How to Fix / Troubleshooting
Note: This affects monitoring and control, not basic charging safety.
- Check signal strength: Use a smartphone near the charger to check Wi‑Fi bars. If low, move the router closer or add a Wi‑Fi extender.
- Change Wi‑Fi channel: Log into your router and select a less congested channel.
- Inspect antenna: If the GoCable unit has an external or internal antenna, ensure it is properly connected and not damaged.
- Reboot and reconfigure: Power cycle the charger and re‑enter Wi‑Fi credentials via the app.
- Replace Wi‑Fi module: If dropouts persist despite strong signal, replace the Wi‑Fi / communication module.
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Repair Difficulty
Easy
2/5
Required Part
Wi‑Fi / Communication Module
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