Charger powers up but will not charge; LEDs indicate error; vehicle displays ‘Check power source’ or ‘Charging station error’

Safety: Turn OFF the breaker before opening the Grizzl‑E enclosure or handling internal wiring.

• Visual check of J1772 connector: Inspect the small pilot pin inside the J1772 handle. Look for bending, corrosion, or debris. Clean gently with a dry, soft brush; do not use metal tools.
• Inspect cable strain relief: At the bottom of the Grizzl‑E housing, check that the cable is not sharply kinked or pulled out of the strain relief. Severe bending can damage the pilot conductor.
• Internal terminal check (advanced): With power OFF and cover removed, verify that the pilot conductor is firmly secured in its terminal on the main control board. Tighten the screw terminal gently if loose.
• Test with another EV: If possible, connect a different vehicle to rule out a vehicle‑side pilot issue.
• Next steps: If the pilot wire and connector look intact but E02 persists, the pilot driver circuit on the main control board is likely defective and the board should be replaced.