E16
Heidelberg Control Pilot Duty Cycle / PWM Signal Error

Charger shows E16, vehicle reports ‘charging station error’, charging stops shortly after start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty PWM generator on main board, Short or open circuit on CP line, Incorrect resistor network on Type 2 socket, Interference from external wiring near CP conductor

How to Fix / Troubleshooting

Safety first: Isolate mains and unplug the vehicle before working on CP circuits.

  • 1. Inspect CP wiring:
    • Open the charger and locate the control pilot (CP) conductor from the main board to the Type 2 socket or tethered cable.
    • Check for damage, loose terminals, or pinched insulation.
  • 2. Check Type 2 socket:
    • Inspect the CP pin in the socket for corrosion or deformation.
    • Clean gently with contact cleaner if needed.
  • 3. Test with another vehicle/cable:
    • Try charging a different EV or use a different cable (for socketed units) to rule out vehicle‑side issues.
  • 4. Measure CP signal (qualified personnel):
    • Using an oscilloscope or EVSE tester, verify the CP PWM duty cycle and voltage levels.
    • Abnormal waveform indicates a main board fault.
  • 5. Replace main board if PWM faulty:
    • If CP driver is defective, replace the main control board.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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