Charger shows E09 and the vehicle does not recognize that it is connected.

Safety first: Turn off power at the breaker before handling internal wiring.

• Check connector fit: Ensure the Type 2 plug fully seats in the vehicle inlet and clicks into place (if lock present).
• Inspect cable strain relief: Look for excessive bending or pulling near the wallbox entry and connector handle, which can break the PP conductor.
• Test with another cable (if socketed model): If your Hyundai charger has a Type 2 socket, try a different cable. If E09 disappears, the original cable is faulty.
• Internal inspection: For tethered models, with power OFF, check the PP wire connection on the main control board terminal block.
• If wiring is intact and E09 persists: The PP detection circuit or plug‑lock sensor may be defective. Replacement of the cable assembly or control board by a technician is recommended.