Hyundai
Wireless Connectivity Issue
Hyundai charger cannot connect to the home Wi‑Fi network; app shows the charger as offline.
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Possible Causes
Weak Wi‑Fi signal at charger location, Incorrect Wi‑Fi password or SSID, Faulty Wi‑Fi module or antenna, Router blocking device due to MAC filtering
How to Fix / Troubleshooting
Safety first: Network troubleshooting does not require opening mains compartments.
- Signal strength: Use a smartphone near the charger to check Wi‑Fi bars. If low, move the router or add a Wi‑Fi extender.
- Reconfigure network: In the Hyundai app, forget and re‑add the charger, entering the correct SSID and password.
- Router settings: Disable MAC filtering or add the charger’s MAC address to the allowed list.
- 2.4 GHz vs 5 GHz: Ensure the charger is connecting to a supported band (often 2.4 GHz only).
- If still offline: The internal Wi‑Fi module or antenna may be defective and should be replaced.
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Repair Difficulty
Easy
2/5
Required Part
Wi‑Fi Module / Antenna
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