Charger’s scheduled charging or smart tariff features do not start charging at the programmed times.

Safety first: This is a control issue only; no internal access is usually required.

• Step 1 – Check time settings: In the Jaguar app, verify that the charger’s time, date, and timezone are correct.
• Step 2 – Simplify schedules: Temporarily disable vehicle-side schedules and use only the charger’s schedule (or vice versa) to avoid conflicts.
• Step 3 – Firmware update: Update the charger firmware to the latest version to fix known scheduling issues.
• Step 4 – Test manual start: Confirm that manual charging works reliably; if not, the issue may be more fundamental (pilot or contactor).
• Step 5 – RTC check: If the time drifts significantly after power loss, the internal real-time clock or backup battery may be faulty and require PCB service.