Charger’s Type 2 connector will not fully insert into the vehicle inlet or feels unusually tight.

Safety first: Do not force the connector; you may damage the vehicle inlet or cable.

• Step 1 – Inspect plug: Examine the Jaguar Type 2 plug for cracks, deformation, or melted areas. Replace the cable if damaged.
• Step 2 – Inspect vehicle inlet: Look for dirt, stones, or other debris inside the vehicle’s charge port. Remove gently with a dry, non-metallic tool.
• Step 3 – Check latch movement: Ensure the latch on the plug moves freely and is not obstructed.
• Step 4 – Test on another EV: If the plug fits another vehicle normally, the issue may be with the original vehicle’s inlet and should be inspected by a dealer.