Charger’s front LEDs are dim, flickering, or not displaying the correct status colors.

Safety first: Turn off power at the breaker before removing the front panel.

• Check app status: Use the JuiceBox app to confirm the actual charger status. If the app shows correct status, the issue is likely limited to the LEDs.
• Inspect LED connections (power OFF): Open the unit and verify that the LED harness or front panel connector is firmly seated on the main board.
• Look for damage: Check the front panel PCB for cracks or moisture damage. Replace the front panel / LED board if damaged.
• Power supply check: If other symptoms (reboots, Wi-Fi drops) accompany LED issues, suspect the main control board power supply.