E20
JuiceBox
Low-Voltage Power Supply Fault
Charger displays E20 internal power supply error; LEDs may be dim or flicker, unit may reboot repeatedly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed AC–DC power supply module on main board, Shorted component on logic side drawing excess current, Loose low-voltage connector, Surge damage to power supply
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker and wait for capacitors to discharge before touching internal components.
- Visual inspection: Open the unit and inspect the low-voltage power supply area (often a small transformer or switching supply). Look for bulging capacitors, burn marks, or cracked components.
- Check low-voltage connectors: Ensure any plug-in connectors from the power supply section to the logic board are firmly seated.
- Minimal load test (advanced): Disconnect non-essential peripherals (Wi-Fi module, RFID reader) and see if the unit stabilizes. If it does, one of those modules may be shorted and need replacement.
- Measure low-voltage rails (qualified person): With great care and appropriate tools, a technician can measure 5 V / 12 V rails on the board. Out-of-spec voltages confirm a failed supply.
- Board replacement: In most JuiceBox designs, the low-voltage supply is integrated into the main control board, which must be replaced as a whole.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board
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