Charger displays E10; internal power supply error, LEDs may flicker or be off
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Isolate mains power before opening the charger. Capacitors in the power supply can retain charge; wait a few minutes after disconnection.
Step-by-step checks:
- 1. Confirm supply voltage: Verify that correct mains voltage is present at the charger input. If the supply is missing or unstable, correct that first.
- 2. Visual inspection: Open the housing and locate the low-voltage power supply section on the main control board or separate PSU module. Look for bulging capacitors, burn marks, or cracked components.
- 3. Check low-voltage outputs: With appropriate caution and only if qualified, power the unit and measure the low-voltage rails (e.g., 5 V, 12 V) at test points or connectors. Deviations indicate PSU failure.
- 4. Disconnect peripherals: To rule out a short on a peripheral, disconnect non-essential modules (RFID, communication board, display) and see if E10 clears.
- 5. Reseat connectors: With power off, reseat all low-voltage connectors between the PSU section and other boards.
- 6. Replace PSU/main board: If the auxiliary supply is defective, replace the main control board or dedicated power supply module according to KEBA service instructions.
Do not attempt component-level repair of the PSU unless you are an electronics specialist and local regulations permit it.
Repair Difficulty
Required Part
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