E20
KEBA Protective Earth (PE) Monitoring Fault

Charger indicates E20; internal earth connection or PE monitoring error

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or missing PE conductor at input terminal, Corroded earth connection inside KEBA unit, Faulty PE monitoring circuit on main board, Incorrect installation without proper earth

How to Fix / Troubleshooting

Safety first: A missing or faulty earth connection is extremely dangerous. Immediately take the charger out of service and prevent use until corrected.

Step-by-step checks:

  • 1. Visual inspection: Check the incoming supply cable at the KEBA input terminal block. Ensure the PE conductor is present, correctly colored, and firmly connected.
  • 2. Tighten terminals: With power off, tighten the PE terminal screw to the specified torque.
  • 3. Continuity test: Using an appropriate tester, verify continuity between the KEBA PE terminal and the building's main earth bar.
  • 4. Internal bonding: Inspect internal earth bonding straps between the terminal block, metal chassis, and any shielding. Tighten or replace as needed.
  • 5. PE monitoring circuit: If all physical connections are sound but E20 persists, the PE monitoring circuit on the main control board may be defective and require replacement.

Never bypass PE monitoring or operate the charger without a verified protective earth connection.

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Repair Difficulty

Hard 4/5

Required Part

Protective Earth Terminal Assembly
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