Kia home charger Wi-Fi connection is unstable or frequently drops, causing remote control features to fail.

Safety first: Network issues do not affect electrical safety, but always isolate power before opening the unit.

• 1. Check signal strength: Use a smartphone near the charger to check Wi-Fi signal. If weak, move the router closer or install a Wi-Fi extender.
• 2. Change Wi-Fi channel: Log into your router and change to a less congested channel (e.g., 1, 6, or 11 on 2.4 GHz).
• 3. Re-pair the charger: In the Kia app, remove the charger and add it again following the pairing instructions.
• 4. Internal antenna check (technician): With power off, a technician can verify that the Wi-Fi antenna cable is securely connected to the communication module.