Lucid charger shows E13 and cannot connect to Wi‑Fi or cloud services; charging may still work locally.

Safety first: Network issues are low-voltage but still turn OFF power before opening the unit.

Steps:

• App reset: Forget the charger in the Lucid app and re-add it following the pairing instructions.
• Check signal strength: Ensure the charger is within range of the Wi‑Fi router; temporarily move a hotspot closer to test.
• Inspect module: With cover removed and power OFF, locate the Lucid network module on the control board. Reseat its connector and ensure the antenna lead is firmly attached.
• Firmware update: If local USB or app-based firmware update is supported, apply the latest firmware.

Resolution: If E13 persists and other devices have good Wi‑Fi, replace the Lucid network module or full control board, depending on design.