Mercedes-Benz
Reduced Charging Current / Derating
Charging is very slow compared to expected rate, but no error codes are shown.
Advertisements
Possible Causes
Wallbox maximum current set too low in configuration, Load management limiting current, Undersized supply circuit to Mercedes-Benz wallbox, High ambient temperature causing thermal derating
How to Fix / Troubleshooting
Safety first: Do not increase current settings beyond the rating of your electrical installation.
- Check configuration: Use the Mercedes-Benz wallbox app or internal selector to verify the maximum current setting. Adjust only if your circuit and cable are rated for the higher current.
- Review load management: If connected to a home energy management system, check whether other loads are causing the wallbox to reduce current.
- Measure actual current: An electrician can measure the charging current on each phase to confirm the wallbox is delivering what it advertises.
- Environmental factors: Ensure the wallbox is not overheating due to direct sun or poor ventilation, which can cause automatic derating.
Advertisements
Repair Difficulty
Easy
2/5
Required Part
Configuration / Load Management Controller
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements