Mercedes-Benz Accessory / Cable Management Failure

Integrated cable holder or hook on the wallbox is broken, making it difficult to store the cable safely.

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Possible Causes

Mechanical stress from pulling cable, Impact damage, Brittle plastic due to age or UV exposure

How to Fix / Troubleshooting

Safety note: Poor cable management can lead to trip hazards and strain on the connector.

  • Inspect for sharp edges: Ensure no broken plastic edges can damage the cable insulation. Smooth or cover any sharp points.
  • Use temporary support: Use a separate wall-mounted cable hook rated for EV cables until the original part is replaced.
  • Replace accessory: Order the correct Mercedes-Benz cable holder or accessory kit and install it according to the instructions.
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Repair Difficulty

Very Easy 1/5

Required Part

Cable Holder / Hook Assembly
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