Wallbox front panel or display is cracked or physically damaged, but charging may still function.

Safety first: Cracks can allow water ingress and create shock hazards. Treat as a safety issue.

• Inspect for exposure: Check whether internal components or live parts are visible or accessible through the crack. If so, do not use the charger.
• Temporary protection: If charging is essential, and no live parts are exposed, you may temporarily cover the crack with weatherproof tape, but this is not a permanent fix.
• Replace housing: Order the correct Mercedes-Benz wallbox front cover or housing kit and replace it according to the service manual.
• Check internal damage: Inspect internal components for signs of impact or misalignment and correct as needed.